New Clients
Appointments:
Please call 785-841-3131, or fill out our Online Appointment Form. We will do our best to accommodate your availability. Please arrive 10 minutes early. We offer drop-off appointments as a convenience. Leave your pet with us and pick up later in the day to meet with the doctor. There is an additional charge for drop-off service.
What to Bring:
Please bring all records, including vaccine history, medical records and laboratory results. You can also fax medical records to 785-841-3160, or ask your previous vet to email records to [email protected]. We encourage you to bring a list of any questions or topics for discussion regarding your pet’s health. We’re here to listen and help care for your pet in all stages of life.
To help speed along the check-in process on your first visit, complete our New Client Information Form.
What to Expect:
All dogs should be on a leash. We have leashes at the reception desk. Cats should be in a carrier. Technician assistants will escort you and your pet to an exam room. Our doctors will do a thorough exam, allow time to listen to your concerns, and answer any questions you might have.
Payment Policy:
We accept payment via Cash, Check, Master Card, Visa, American Express and Discover. Payment must be made at the time services are rendered, unless credit policies have been established prior to treatment. We also accept CareCredit®, a healthcare credit card for pet expenses, and Scratchpay.
Pet Insurance:
If you are interested in pet health insurance, we recommend Companion Protect Insurance to provide healthcare coverage for accidents, injuries, and illnesses. Learn more...
Mobile App:
CPAH offers a Mobile App to help clients access their pets' health records, request prescription refills, and more. Learn more.
