New Clients

Thank you for choosing Clinton Parkway Animal Hospital to care for your pet! Our staff is dedicated to providing the best animal health care for your pet. We treat our clients and their pets as members of our CPAH family.

We look forward to meeting you and your companion. Below please find some information about what to expect during your first visit and what you should bring. Please feel free to contact us with any questions!

Appointments

To schedule an appointment, please call our office at 785-841-3131 or fill out our online appointment request form and we will do our best to accommodate your availability. Please arrive at least 10 minutes early.

We also offer drop-off appointments as a convenience for our clients with busy schedules. You can drop your pet off in the morning to be examined by one of our veterinarians, then pick your pet up later in the day and meet with the doctor then. You will need to complete a drop-off form. You can fill it out when you drop off your pet or download it and bring the completed form with you. (drop off form)

What to Bring

Please bring any records (including vaccine history, medical records and laboratory results) pertaining to your pet. You may also have records faxed to 785-841-3131 or we can request your pet's records on your behalf.

To help speed along the check-in process on your first visit, you can download our New Client Information Sheet and bring the completed form with you. (new client/pet form)

We encourage you to bring a list of any questions or topics for discussion regarding your pet’s health. We’re here to listen and help care for your pet in all stages of life.

What to Expect

For your safety, and that of our other patients, all dogs must be on a leash and properly controlled when in the waiting area.  Slip style leashes are available for free at the reception desk. Cats should be in an appropriate carrier.

When it is time for your appointment, one of our veterinary technicians will escort you and your pet to an exam room, where she will ask you some questions regarding your visit. Weight, temperature, and a quick check of your pet might happen at this time as well.

When our veterinarians examine your pet, they take the time to listen and ask questions to ensure we fully understand your concerns.  We will perform a complete physical examination and ask you questions about your pet's habits and activities.

Pet Boarding

If you are a new client and wish to board your pet at CPAH, please fill out our new client form as well as our online boarding reservation request form.

Payment Policies & Pet Insurance

We accept payment via Cash, Check, Master Card, and Visa. Payment must be made at the time of services rendered, unless credit policies have been established. We also accept CareCredit®, a healthcare credit for pet expenses.

Veterinary pet insurance can be a valuable tool to help offset the costs of large veterinary bills and emergency pet care expenses. We recommend Trupanion®.

Mobile App

CPAH offers a mobile app to help clients access their pets' health records, request prescription refills, and more. Learn more.

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